iCloud on one of my devices is empty

iCloud on my iPad is empty but shows the correct space size.

iPhone and iMac sync correctly. When I try to create a folder on the iPad, it stuck in upload status.

I think I try everything:

Logout -> Login on iCloud account.
Turn off -> turn on iCloud drive sync
Reinstall Files app
Clear data and settings, and reinstall iOs

I don't know where is the problem. Help me pls.

iPad mini, iOS 12

Posted on Jan 10, 2021 11:06 AM

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3 replies

zinacef

Level 10

88,756 points

Jan 11, 2021 3:07 PM in response to w1ldzer0

Next step - Contact - Official Apple Support.

zinacef

Level 10

88,756 points

Jan 10, 2021 1:27 PM in response to w1ldzer0

Per - Access iCloud Drive files from your iPhone and other devices - Apple Support, see the section titled 'If your files don't update to iCloud Drive'.

w1ldzer0 Author

Level 1

8 points

Jan 11, 2021 1:43 AM in response to zinacef

I've seen it already. And checked each point of the list but it was vain.

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iCloud on one of my devices is empty

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