Missing Admin password on Used Macbook

Purchased a used Mac (can't afford a new one) for my grand daughter to use for Virtual classes at her Middle school. Its a Macbook (mid 2009) with EL Capitan 10.11.6.


The company (now closed) that donated it did not give us the admin password. We also cannot access the Recovery Mode. Have tried Command +R and Command+Alt+R and it keeps booting to the home screen.


How can we reset the Admin password or wipe and do a a fresh install of the OS?

Posted on Jan 10, 2021 12:51 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing Admin password on Used Macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.