Hi!
During a cleanup of my harddrive I accidentally deleted the entire Mobilesync folder. When I connect my iPhone to do a backup in Finder it displays unknown error (7005). Recreating the folder MobileSync/Backup did not do the trick.
I work on Mac OS Big Sur 11.1, Apple M1.
Any advice on how to reset the connection so Finder can backup my iPhone again?
Thanks
Alex
MacBook Air 13″, macOS 11.1
Hi there Alex,
We understand you're receiving an error when trying to back up your iPhone to your Mac, and we'd like to share some resources that can help.
Get started here: If you see an error in Finder or iTunes on your computer
This page may also help: If you can't back up your iOS or iPadOS device to a computer or restore it from a backup
Cheers!
Alex,
Thanks for keeping us updated on the error you're receiving.
Next, check out the section below from If you can't back up your iOS or iPadOS device to a computer or restore it from a backup:
"If an alert says that an error occurred
If a message says that your computer can't back up your device because an error occurred, check that you have the latest version of iOS or iPadOS. If you need more help, contact Apple Support."
Take care.
What kind of backup did you make before cleaning up your hard drive?
You should be able to restore that part of your user library from there
Hi!
Unfortunately these steps do not help. I am still receiving unknown error (7005).
Any other advice?
Thanks
Alex
I will have this moved to Big Sur forum
Iphone Backup Mobilesync Folder Deleted
