FaceTime photos not saving to camera roll
Does anyone know why my FaceTime photos don’t save the my camera roll when i take them? I am on Ios14.3
iPhone XR
Question marked as
User profile for user:
raina_b22
User level:
Community Specialist
Hey there LukeTeeder,
We understand your iPhone is not saving the Live Photos you take in FaceTime. We'll be happy to help point you in the right direction for this.
To begin, double-check the steps you're using with this feature from here: Take a Live Photo in FaceTime on iPhone
You may also want to test with multiple contacts and have the other person update their device. This would help isolate the issue.
Restarting could help too: Restart your iPhone
However, if it still happens, reach out to Apple Support directly with this link: Get Support