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akif2002 Author

Level 1

8 points

Sudden shutting down

Why the MacBook pro13 from 2015 suddenly shuts down at battery over 50 or 60 percent and shows that battery is dead... But when I connect it to a charger it retains its battery... what’s going on???

iPhone XS, iOS 14

Posted on Jan 10, 2021 8:36 PM

Best reply

kaz-k

Level 8

49,368 points

Posted on Jan 10, 2021 9:11 PM

Hi,

Resetting SMC could solve battery related issues.

How to reset the SMC of your Mac - Apple Support

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2 replies

Best reply

kaz-k

Level 8

49,368 points

Jan 10, 2021 9:11 PM in response to akif2002

Hi,

Resetting SMC could solve battery related issues.

How to reset the SMC of your Mac - Apple Support

Jan 10, 2021 9:10 PM in response to akif2002

Hi akif2002,

You might want to reset the System Management Controller (SMC) on your Mac: How to reset the SMC of your Mac - Apple Support

Sudden shutting down