Account password

i received an email saying my account was recently potentially hacked, I wanted to change my password but I cannot because someone got into my account and changed my current password. What can I do?

iPhone 8, iOS 14

Posted on Jan 10, 2021 10:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2021 11:00 PM

If your password was changed without your permission, you can reset it as long as you still have access to your devices. Instructions on how to do that are here - If you forgot your Apple ID password - Apple Support


If that doesn't work, you may need to call Apple Support and have them work through the situation with you.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Account password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.