You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

codie98 Author

Level 1

4 points

Account password

i received an email saying my account was recently potentially hacked, I wanted to change my password but I cannot because someone got into my account and changed my current password. What can I do?

iPhone 8, iOS 14

Posted on Jan 10, 2021 10:53 PM

Top-ranking reply

kjames07

Level 3

499 points

Posted on Jan 10, 2021 11:00 PM

If your password was changed without your permission, you can reset it as long as you still have access to your devices. Instructions on how to do that are here - If you forgot your Apple ID password - Apple Support

If that doesn't work, you may need to call Apple Support and have them work through the situation with you.

View in context

Account password

Similar questions