Today11/01/21 at 6:27 AM (Abu Dhabi, UAE time), I got an SMS from ADIB (Abu Dhabi Islamic Bank) to inform that a transaction of AED 369.99 on my VISA card at APPLE.COM/BILL in ITUNES.com, Ireland. This DOES NOT Happened. Please can you clarify?

Question

Today11/01/21 at 6:27 AM (Abu Dhabi, UAE time), I got an SMS from ADIB (Abu Dhabi Islamic Bank) to inform that a transaction of AED 369.99 on my VISA card at APPLE.COM/BILL in ITUNES.com, Ireland. This DOES NOT Happened. Please can you clarify?

Today11/01/21 at 6:27 AM (Abu Dhabi, UAE time), I got an SMS from ADIB (Abu Dhabi Islamic Bank) to inform me that a transaction of AED 369.99 on my VISA card at APPLE.COM/BILL in ITUNES.com, Ireland. This DOES NOT Happen.

the bank informed that the value is in-hold so far, and might be a mistake and should be returned.

Please investigate and advise on this issue

Posted on Jan 10, 2021 11:45 PM

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Answer 1

Top-ranking reply

Eric--F

Community Specialist

Jan 12, 2021 7:07 PM in response to ashrafalcibahy

Hello ashrafalcibahy,

Thanks for using the Apple Support Communities. We understand that you're having an issue with an unknown charge from iTunes. We recommend following the guidance provided in article, If you see 'apple.com/bill' or an unfamiliar charge on your statement. If you're still unable to determine what the charge is for and cancel the subscription (if that's what it's tied to), you can connect with Apple Support for additional help at Get Support.

Best regards.

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Today11/01/21 at 6:27 AM (Abu Dhabi, UAE time), I got an SMS from ADIB (Abu Dhabi Islamic Bank) to inform that a transaction of AED 369.99 on my VISA card at APPLE.COM/BILL in ITUNES.com, Ireland. This DOES NOT Happened. Please can you clarify?

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