Red Notification Circle on Messages

Since I switched to a new Iphone (iphone 12) I sometimes don't get any notification (like vibration, sounds, the banner thing) when I get a new imessage or message and I never get the red notification circle/badge thing that shows you how many new messages you have. My notifications allowance is on (on lock screen, notification center and banners) and I also tried switching it off and on a few times with restarting the phone inbetween but nothing worked. The message app is also the only app where I have that problem, it works just fine on whatsapp, mails and others and I never had the problem with my old iphone.

iPhone

Posted on Jan 11, 2021 4:50 AM

Reply
1 reply

Jan 13, 2021 7:56 AM in response to Question_Bear

Hello Question_Bear,


Thank you for using Apple Support Communities.


We understand that you are having an issue with your new iPhone receiving notification alerts for new message or the badges. You can take a look at the following support article on using notifications on your iPhone, which includes troubleshooting at the bottom of the article.


Use notifications on your iPhone, iPad, and iPod touch - Apple Support


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Red Notification Circle on Messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.