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miggzapple Author

Level 1

4 points

Apple Pay balance on stolen phone

I had 500.00$ of credit on my Apple Pay , on a phone that was stolen/missing. I have deactivated that phone and blocked the IMEI number in it, so no matter what SIM card gets put it that phone will never work. How can I retrieve that balance from my Apple Pay?

iPhone 11 Pro Max

Posted on Jan 11, 2021 5:47 AM

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Level 10

412,345 points

Posted on Jan 11, 2021 8:00 AM

The balance isn't "on" the phone, it is on Apple's main servers and accessible via your Apple ID.

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Best reply

Level 10

412,345 points

Jan 11, 2021 8:00 AM in response to miggzapple

The balance isn't "on" the phone, it is on Apple's main servers and accessible via your Apple ID.

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Level 10

103,665 points

Jan 11, 2021 7:59 AM in response to miggzapple

The money should still be attached to your Apple ID. You need an iPhone with that same Apple ID to access it.

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Apple Pay balance on stolen phone

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