iPhone 12 Pro WiFi Connection Problem

Question

Hello

I have an iPhone 12 Pro and 100mbit internet.

While all my devices can get 100mbit, the iPhone 12 Pro connects on average 0.50 mbit. Appears to be connected but not connected.

I have to use a cellular network inside the house.

I have no problem with my iPhone XS and iPhone 6. (No problem with iPads and iMac.)

iPhone 12 Pro, iOS 14

Posted on Jan 11, 2021 6:04 AM

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Answer 1

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem of iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

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Answer 2

I did a reset in settings and installed it as a "new iphone".

There was no problem. Then I installed it again from my old backup, the problem was resolved.

Also, when I contacted my service provider, they said they got a lot of wifi complaints with iOS 14.

I hope they fix the problem with the software update.

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Answer 3

My modem is compatible with the wifi settings document.

I've been using the same modem for years, no problem.

I tried other modems, the result is the same.

All iPhone, iPad and Apple TV in the house are connected no problem.

I'm just having this problem on the iPhone 12 Pro I just bought.

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