Blue box appearing (not jumping like others) on display (wake screen/ passcode screen)

Hi, i have blue lines/ box appearing on the display screen. Less than 2 week old iPad Pro 11. Anyone encountered this before?

iPad Pro 11-inch Wi-Fi

Posted on Jan 11, 2021 7:02 AM

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Posted on Jan 11, 2021 10:08 AM

A forced-restart of your iPad may be beneficial - as this will often resolve an isolated problem:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




1 reply
Question marked as Top-ranking reply

Jan 11, 2021 10:08 AM in response to cptan_

A forced-restart of your iPad may be beneficial - as this will often resolve an isolated problem:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




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Blue box appearing (not jumping like others) on display (wake screen/ passcode screen)

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