Level 1

8 points

Iphone XS Max not connecting with MacBook Air

I have an Iphone XS Max and MacBook Air. All up to date with IOS 14.3 and Big Sur 11.1. Every time I connect the two with a lightening cable, it repeatedly gives a File Not Found message (like hundreds of times so I have to disconnect) and keeps flicking in and out of connection, so can't even press the OK buttons. Any ideas.

I've tried loads of different cables, so it's not that.

Posted on Jan 11, 2021 7:44 AM

Reply

Similar questions

5 replies

Jan 11, 2021 7:48 AM in response to D.e.b

Open the Finder app and a new window and then connect the device. It will show in the sidebar.

Reply

Jan 11, 2021 7:51 AM in response to D.e.b

Using a USB-A cable?

You must use a USB-A port.

Reply

Level 1

8 points

Jan 11, 2021 7:53 AM in response to QuickTimeKirk

I've had no problems with this before using a lightning cable, it's since updating to Big Sur 11.1

Reply

Level 1

8 points

Jan 11, 2021 7:50 AM in response to QuickTimeKirk

It's not showing in the Finder bar because it keeps connecting and disconnecting rapidly, so I can't click on it.

Reply

Jan 11, 2021 7:54 AM in response to D.e.b

Lightning is the phone part. You have what type of USB cable?

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone XS Max not connecting with MacBook Air

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up