Level 1

4 points

My phone has been backing up for Hours iCloud

My phone has been backing up for Hours

iPhone 8, iOS 13

Posted on Jan 11, 2021 8:50 AM

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What’s app back up Hi my what’s app back up is stuck on preparing for a week now. I have checked the iCloud and storage space, toggled the what’s app on iCloud off then on again, reset network settings etc but nothing works. I have more than enough space left too as I’m on 200gb
10034 43

1 reply

Level 10

89,102 points

Jan 11, 2021 3:11 PM in response to RG1259

Stop the backup, perform a restart (or forced restart), then attempt again.

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My phone has been backing up for Hours iCloud

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