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Why is my screen unresponsive when it is not cracked

my screen is unresponsive after I only just turned my phone off once. I didn’t drop it I just turned it off and back on and now the screen completely does not work. Please help

iPhone 11, iOS 14

Posted on Jan 11, 2021 9:53 AM

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Question marked as Top-ranking reply

Posted on Jan 11, 2021 10:27 AM

dtorrez3 wrote:

my screen is unresponsive after I only just turned my phone off once. I didn’t drop it I just turned it off and back on and now the screen completely does not work. Please help

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Why is my screen unresponsive when it is not cracked

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