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Missing charger in the box

I've got iPhone 12 Pro Max - and there is no charger in the box. I've tried to google and found Apple claims they trying to be green and users already have chargers, butI had iPhone X and included cable is not compatible with my old charger.


Can Apple provide correct charger or cable compatible with USB A in the box?

Posted on Jan 11, 2021 10:24 AM

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Question marked as Top-ranking reply

Posted on Jan 11, 2021 11:02 AM

If you have an older USB power adapter and the cable that goes with it (from an older iPhone or iPad), you can use that. If you need to buy a power adapter to work with the cable that came with your new iPhone, see: Buy 20W USB-C Power Adapter - Apple

2 replies

Jan 11, 2021 11:24 AM in response to FoxFifth

I have older charger brick, but my old charging cable is broken - it still works but some times loses power and phone can be not charged after night.


I can't use old brick with new cable - because it's USB A and new cable included in the box - is USB type C.


I fill like Apple just makes me to spend extra $20 on new brick instead of including it into the box for phone with price over $1000

Missing charger in the box

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