I’m in the middle of the identity verification to accept Apple Cash, I got to the “Which of these hospitals are closest to your address at __________?” question and no matter what option I choose the next question loops back to the hospital question.
Ive logged out of my Apple ID and tried again but it just keeps doing the same thing.
Hello Gnauden,
Thank you for using Apple Support Communities!
We understand from your post that you are unable to complete the process to verify your identity so you can use Apple Cash. When answering the questions to verify your identity you are being looped back to the same question repeatedly. First, restart your iPhone as described below:
Restart your iPhone - Apple Support
If the issue persists after restarting your iPhone, make sure that your software is up to date and you have a strong internet connection.
Update your iPhone, iPad, or iPod touch - Apple Support
Best Regards.
Trying to verify my identity to use Apple Cash but I keep getting the same question.
