iPad Air 4 intermittent screen ‘freeze’?

Seems I’m experiencing a similar problem I had on my previous Air 3: intermittent and irritating screen ‘freeze’ or locking up?

It has the latest 14.3 update but still occurs maybe 3/4 times through a day - a Google/Safari page can stop scrolling or stall; unable to ‘flip’ it up to access another App, or it seems to magnify when I can partially scroll. Games that require sliding, such as Candy Crush, freeze when moving items, and I have to click the home button and literally go back to the game via Home Screen. Google maps is rare, but also decides to stay in one location!

Done the reset, iOS is current, so looking for any ideas/solutions.

I initially thought it was the screen protector, but it’s an ultra thin one for better pencil response...surely can’t be that!?


iPad Air, 14

Posted on Jan 11, 2021 12:23 PM

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3 replies

Jan 18, 2021 7:51 PM in response to CarlAVII

I tried everything but this expensive unresponsive tablet still freezes, and covers Safari (scrolling, closing), game Apps, and now even news Apps freeze or refuse to scroll...some require closing the Air 4, others are intermittent and ‘defrost’ a while later.

Covid prevents me physically dumping it in front of an Apple store Genius, so looking for any further ideas.

A refund is probably not available now!

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iPad Air 4 intermittent screen ‘freeze’?

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