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how do I connect to itunes to unlock my phone

my phone is disabled and I can't figure out how to unlock it

iPhone XS Max, iOS 14

Posted on Jan 11, 2021 12:31 PM

Top-ranking reply

Tesserax

Level 10

152,876 points

Posted on Jan 11, 2021 12:34 PM

As the prompt is telling you, you will need to connect this phone to either a Mac or PC that has iTunes installed to perform the restore in order for you to unlock your phone. If you don't have either available, I suggest asking a friend or relative to borrow theirs ... or, alternatively, visit your local Apple Store or Apple Authorized Service Provider to assist you with this.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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how do I connect to itunes to unlock my phone

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