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how do I connect to itunes to unlock my phone

my phone is disabled and I can't figure out how to unlock it

iPhone XS Max, iOS 14

Posted on Jan 11, 2021 12:31 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2021 12:34 PM

As the prompt is telling you, you will need to connect this phone to either a Mac or PC that has iTunes installed to perform the restore in order for you to unlock your phone. If you don't have either available, I suggest asking a friend or relative to borrow theirs ... or, alternatively, visit your local Apple Store or Apple Authorized Service Provider to assist you with this.


1 reply
Question marked as Top-ranking reply

Jan 11, 2021 12:34 PM in response to jessicaaaa410

As the prompt is telling you, you will need to connect this phone to either a Mac or PC that has iTunes installed to perform the restore in order for you to unlock your phone. If you don't have either available, I suggest asking a friend or relative to borrow theirs ... or, alternatively, visit your local Apple Store or Apple Authorized Service Provider to assist you with this.


how do I connect to itunes to unlock my phone

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