3rd generation Apple TV connection issues

I've got two 3rd Gen Apple TV's that are not able to connect to my Eero routers. The router appears in my wifi list, but when I select it, it immediately says that the password in incorrect. Even though I did not type in the password.

Posted on Jan 11, 2021 3:31 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2021 7:20 AM

Same issue. Can't find it now, but on this same forum someone mentioned turning OFF WPA3 (go to "discover" tab and look for Eero Labs). Although EERO won't force a reboot, my experience is that the change doesn't take effect until you force an EERO reboot. I'd been mucking with this problem for about a month and finally got serious about fixing it.



2 replies
Question marked as Top-ranking reply

Feb 13, 2021 7:20 AM in response to Sulltrain

Same issue. Can't find it now, but on this same forum someone mentioned turning OFF WPA3 (go to "discover" tab and look for Eero Labs). Although EERO won't force a reboot, my experience is that the change doesn't take effect until you force an EERO reboot. I'd been mucking with this problem for about a month and finally got serious about fixing it.



Jan 13, 2021 2:20 PM in response to Sulltrain

Hey there Sulltrain,


It sounds like you're having trouble connecting your Apple TV to your Wi-Fi network. Is that correct? We'll be happy to help advise.


Does the issue continue after restarting the Apple TV and your network equipment?

Is the Apple TV fully updated?


Take a look at the resource below. If you continue to run into complications, you can reach out to the Apple TV team directly.


If your Apple TV won't connect to Wi-Fi

Get Support


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

3rd generation Apple TV connection issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.