iOS 14.3 update - no internet - not solved

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shuffman1 Author

Level 1

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iOS 14.3 update - no internet - not solved

My wife and I both just updated our iPad (6th gen) to iOS 14.3 Once the

update was complete we were no longer able to access most internet

functions. We can connect to our wi-fi. The wi-fi is good, had

internet connection. We can access it wirelessly with our laptop and

PC. The only thing able to connect on the iPads is the Facebook app. I

can't ping anything, can't access e-mail, can't even access the Apple

App store or check for updates to see if there has been a fix for this.

I've restarted, hard restarted, reset network settings and nothing is working.

I can't even restore using iTunes because "Find My" is turned on and I have

to be able to access the internet to turn it off.

iPad 2, iOS 9

Posted on Jan 11, 2021 4:33 PM

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Answer 1

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,882 points

Jan 11, 2021 4:35 PM in response to shuffman1

You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:

WiFi Router
Upstream wired Network Switch(es)
WiFi Access Points / Network Extenders
Other fixed infrastructure devices - such as Printers
Client devices

Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

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iOS 14.3 update - no internet - not solved

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