Try this Link using only Safari and choose Catalina 10.15. Be sure to use only Safari in the next page also as FF / Chrome will not work. Safari will open a redirect and open the Apple Apps Store to Download Catalina. Once downloaded it will attempt to Launch the installer - Quit it. Then strongly suggest at that point mack a Time Machine Back up. For future usage - copy the Install Catalina App now in Applications Folder to an External drive - incase it is needed in the future.
Now, disconnect all external drives restart computer in Safe Mode and run the Installer. Note - the installer will disappear once it has run thus the external drive copy.
Good Luck