Some apps won’t install on watch

Question

Level 1

5 points

Some apps won’t install on watch

I’m unable to load some apps onto the watch. In particular the Starbucks app. I was there, started showing just the 16 digit number vs barcode. Deleted from phone and watch, reinstalled but won’t go on phone. Everything has been rebooted 5 times.

Here’s a link to a video showing how each time you try to install the app, it jumps to the top of available apps:

https://www.dropbox.com/s/s7molbkct932h3a/Starbuck%20vid.mp4?dl=0

Screen shot showing the app w no bar code, just numbers:

Lastly, it’s not the Starbucks app, it’s done this with other apps also.

Apple Watch

Posted on Jan 11, 2021 7:08 PM

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Answer 1

MoonJ.

Community Specialist

Jan 13, 2021 3:47 PM in response to Nutsf15c

Hello Nutsf15c,

It sounds like you are unable to install apps onto your Apple Watch. We understand how important this is to you and we are here to help.

Let's review all of the steps outlined here: If you can’t download or update apps on your iPhone or other Apple device

If the issue persists, can you provide a few more details? What is your exact watchOS and iOS version? When did you first notice this? Are all of these apps already up to date on your iPhone? Also, which Apple Watch version are you currently using?

Cheers!

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Answer 2

Jan 18, 2021 12:35 PM in response to Nutsf15c

Nutsf15c,

Thank you for providing those details. Next, let's delete and reinstall the Apple Watch app using this article: Delete built-in Apple apps from the Home screen on your iOS 14 or iPadOS device or Apple Watch

If you are still having issues, Unpair your Apple Watch. Then set up your Apple Watch as new using this article: Unpair and erase your Apple Watch

Let us know if anything changes, or if the issue persists.

Take Care!

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Answer 3

Nutsf15c Author

Level 1

5 points

Jan 15, 2021 8:58 AM in response to MoonJ.

Ok, that link was basically worthless. iPhone 11 with 14.3, Apple Watch is version 5 with has 7.2. This started after 14.3 update. Every thing is up to date on very good wifi. I've deleted the app, rebooted both devices, reinstalled several times. Still doesn't work.

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Answer 4

Nutsf15c Author

Level 1

5 points

Jan 18, 2021 5:37 PM in response to Nicholas_B2

The unpairing and repairing will fix it until there’s an update. Then I will have to do it again. When my electronic become a part time job, it’s time to switch companies. Sorry Steve.

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Some apps won’t install on watch

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