Quicktime won't open new screen recording

Hey there judyfromlodi,

Thanks for reaching out. We'd like to see how we can help with your QuickTime issue.

We'd like to first ensure the steps in the following article are the steps you're currently using:

Record your screen in QuickTime Player on Mac

If these are the steps you're using to record your screen, could you tell us in more detail what happens when you attempt screen record? Do you receive an error message? Does screen recording start?

Let's start there.

Cheers.