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My card details are correct but I’m not able to purchase

Not able to purchase and not able to download any apps

iPhone XR, iOS 13

Posted on Jan 11, 2021 11:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2021 2:08 AM

Based on your country of residence or country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Ask your bank only one thing, i.e. if the Debit/Credit card which is issued to you is valid internationally.


Rest everything check at your end.


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country as that of your Apple ID
  3. Learn more about family purchases and payments.


1 reply
Question marked as Top-ranking reply

Jan 12, 2021 2:08 AM in response to sowjanya1981

Based on your country of residence or country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Ask your bank only one thing, i.e. if the Debit/Credit card which is issued to you is valid internationally.


Rest everything check at your end.


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country as that of your Apple ID
  3. Learn more about family purchases and payments.


My card details are correct but I’m not able to purchase

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