SMS, MMS, WiFi Call, Call Forwarding, Call Waiting, Call Merge, Conference Call, Hotspot, Voice Mail (Visual or Normal) all are Carrier Specific features. Contact your Carrier (Cellular Service Provider), the agency who issued the SIM / eSIM to you.
To connect to a hotspot you need not use the same Apple ID / iCloud ID.
Use these steps first
Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.
If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi
The Hotspot is a carrier specific feature. Contact your carrier.
Meanwhile..
Check the following
- Network coverage and stability
- Data Balance
- On you windows (See if WiFi Auto Joins is enabled)
- Also check if you have any stronger WiFi signal around your computer.