my screen is black and my phone will not reset
My screen went black and I tried doing a hard reset and all that did was keep calling 911. How do I fix my phone?
iPhone 11, iOS 14
User profile for user:
melissa_m77
User level:
Community Specialist
Hi jalaih257,
We understand the screen on your iPhone no longer works. We're happy to help.
If the screen stopped working, you can try these steps: If your iPhone, iPad, or iPod touch won't turn on or is frozen
If the screen still doesn't work, you'll want to have the device serviced. You can find the available service options for your iPhone here: iPhone Repair and Service
We hope this helps. Take care!