Is there anyway to have charges refunded if a child was using my Apple id
Is there anyway to have charges refunded if a child was using my Apple id
iPhone 11, iOS 14
Is there anyway to have charges refunded if a child was using my Apple id
iPhone 11, iOS 14
See this information on requesting a refund:
Request a refund for apps or content that you bought from Apple - Apple Support
Note that Apple is under no obligation to give you a refund as all sales are considered final and it's your responsibility to keep your account secure. It has been reported that Apple will make a one-time exception in some cases.
You should set up parental controls on your (or your children's) devices:
Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
If your children have figured out your Apple ID password, you should change that as well:
Change your Apple ID password - Apple Support
Best of luck.
See this information on requesting a refund:
Request a refund for apps or content that you bought from Apple - Apple Support
Note that Apple is under no obligation to give you a refund as all sales are considered final and it's your responsibility to keep your account secure. It has been reported that Apple will make a one-time exception in some cases.
You should set up parental controls on your (or your children's) devices:
Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
If your children have figured out your Apple ID password, you should change that as well:
Change your Apple ID password - Apple Support
Best of luck.
You can try to get a refund here > reportaproblem.apple.com
Is there anyway to have charges refunded if a child was using my Apple id