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printer not working

I have a samsung SCK-3405 FW printer which does not work from my Mac computer . I talked to samsung and they told me you changed the program and it won't work without the new program

Posted on Jan 12, 2021 11:50 AM

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Question marked as Top-ranking reply

Posted on Jan 13, 2021 12:54 AM

Hello,


Do you mean a Samsung SCX-3405FW?


If so, that model is not mentioned in the latest (Published Date: January 05, 2021) About AirPrint - Apple Support article as an AirPrint model (but an HP SCX-3405W is). However, in the About AirPrint article Last Modified: Dec 10, 2015, the Samsung SCX-3405FW was in the list. This is all a bit confusing. Please double-check the exact printer model, including a suffix.


If a printer in fact is AirPrint-capable, it can be used without a driver. This would of course be important when drivers from the printer manufacturer are not available any more.


It is also possible to carry out a test with an iPhone or an iPad (connected to the same Wi-Fi network as the printer). An AirPrint printer should appear as selectable on the iPhone/iPad if you try to print.


Use AirPrint to print from your iPhone, iPad or iPod touch – Apple Support

Add a printer on Mac - Apple Support

2 replies
Question marked as Top-ranking reply

Jan 13, 2021 12:54 AM in response to Grandforks12

Hello,


Do you mean a Samsung SCX-3405FW?


If so, that model is not mentioned in the latest (Published Date: January 05, 2021) About AirPrint - Apple Support article as an AirPrint model (but an HP SCX-3405W is). However, in the About AirPrint article Last Modified: Dec 10, 2015, the Samsung SCX-3405FW was in the list. This is all a bit confusing. Please double-check the exact printer model, including a suffix.


If a printer in fact is AirPrint-capable, it can be used without a driver. This would of course be important when drivers from the printer manufacturer are not available any more.


It is also possible to carry out a test with an iPhone or an iPad (connected to the same Wi-Fi network as the printer). An AirPrint printer should appear as selectable on the iPhone/iPad if you try to print.


Use AirPrint to print from your iPhone, iPad or iPod touch – Apple Support

Add a printer on Mac - Apple Support

printer not working

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