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Maruyuen Author

Level 1

4 points

Iphone is dead

I woke up this morning and found out that my iphone turns all black and only have the white Apple icon on it, tried to restart the phone but unsuccessful. Not responding...what should i do?

iPhone XR

Posted on Jan 12, 2021 5:09 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Jan 12, 2021 5:12 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support

Axel F.

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Iphone is dead

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