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Fitness + app not available

I updated my iphone x to the latest iOS but still can’t get fitness + app and see the message ‘This app requires specific features not available on this device’ help!

Posted on Jan 12, 2021 9:15 PM

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Posted on Jan 23, 2021 1:26 AM

Sadly I learned through Communities, that the reason you cannot download the fitness+ app is because you don’t have an Apple Watch attached to your phone. Apparently, it is a requirement.

https://support.apple.com/en-us/HT211922

The Apple phone support agent I spoke with had no knowledge of this and wasted (literally) hours of my time trying to troubleshoot a problem that had a simple answer.


im surprised no one else responded to your post. It’s hard to believe that you and I are the only ones with this question. I hope I’ve answered it for you.


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Question marked as Best reply

Jan 23, 2021 1:26 AM in response to jayalong

Sadly I learned through Communities, that the reason you cannot download the fitness+ app is because you don’t have an Apple Watch attached to your phone. Apparently, it is a requirement.

https://support.apple.com/en-us/HT211922

The Apple phone support agent I spoke with had no knowledge of this and wasted (literally) hours of my time trying to troubleshoot a problem that had a simple answer.


im surprised no one else responded to your post. It’s hard to believe that you and I are the only ones with this question. I hope I’ve answered it for you.


Fitness + app not available

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