battery test

My iPad always shut down by itself, I have to use the charging all the time. I think it is the problem of battery.

iPad Air 2, iPadOS 14

Posted on Jan 12, 2021 10:58 PM

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Question marked as Top-ranking reply

Posted on Jan 13, 2021 3:10 AM

Unlike iPhone, iPad does not have a built-in battery health utility.


If you suspect a battery issue, assuming that the iPad is still working, you might be well advised to directly contact Apple Support - and request a remote battery test and diagnostic. You can contact Apple Support using the Contact Support link at top-right of this page.


Alternatively, you can initiate a support case using the excellent Apple Support App. If this is not already installed on your iPad, it can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


A further alternative is to visit the Genius Bar at your local Apple Store - where the technicians can run a full diagnostic of your iPad.

3 replies
Question marked as Top-ranking reply

Jan 13, 2021 3:10 AM in response to ailing97

Unlike iPhone, iPad does not have a built-in battery health utility.


If you suspect a battery issue, assuming that the iPad is still working, you might be well advised to directly contact Apple Support - and request a remote battery test and diagnostic. You can contact Apple Support using the Contact Support link at top-right of this page.


Alternatively, you can initiate a support case using the excellent Apple Support App. If this is not already installed on your iPad, it can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


A further alternative is to visit the Genius Bar at your local Apple Store - where the technicians can run a full diagnostic of your iPad.

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battery test

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