You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Won’t let me sign in?

My iPad is stuck on the Lock Screen won’t let me sign in or turn it off. I have the new iPad Air for it to have problems is very worrying. What can I do to get into my iPad!

iPad Air, iPadOS 14

Posted on Jan 13, 2021 12:57 AM

Top-ranking reply

ProustGiulio

Level 10

208,578 points

Posted on Jan 13, 2021 1:06 AM

Try a "forced" restart of your iPad:

On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

Regards

Giulio

View in context

Won’t let me sign in?

Similar questions