My other iPad will not let me log in. I also can’t turn it all the way off. I do know the correct password.

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My other iPad will not let me log in. I also can’t turn it all the way off. I do know the correct password.

My iPad won’t let me log in. I do have correct password. It won’t turn off either.

iPad, iOS 9

Posted on Mar 15, 2021 5:17 PM

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Answer 1

Top-ranking reply

rosemaryfrombelgium Author

Level 1

8 points

Mar 16, 2021 2:51 PM in response to KMB_12

Thanks for your prompt response. My problem has been rectified! I decided to use the charging cord on our other iPad. It charged quickly and shut off (I wasn’t able to shut it off before this). I then turned it on and was finally able to log in normally. I think the problem was in the cord. Even though I was at 52% charge, that must have been wrong. I hope this may help someone else. Thanks much for your time!

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Answer 2

KMB_12

Community Specialist

Mar 16, 2021 2:34 PM in response to rosemaryfrombelgium

Hi rosemaryfrombelgium,

We understand you're having a problem logging in to something on your iPad. We're happy to help.

To get started, we'd suggest providing more specific detail about the issue. What are you trying to log in to? Are you trying to sign in to some application on the device? What is happening when you try to log in? Are you receiving some sort of error? If so, what does it say?

Answers to questions like these will help give the community a better idea of what you're seeing so members can provide more relevant responses.

We look forward to your response. Cheers!

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My other iPad will not let me log in. I also can’t turn it all the way off. I do know the correct password.

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