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Level 1

4 points

iTunes disabled

I am trying to download an app but my phone says my iTunes and App Store account is disabled. I don’t know what that means exactly.

what do I have to do to fix it

Posted on Jan 13, 2021 10:48 AM

Top-ranking reply

Level 10

472,119 points

Posted on Jan 13, 2021 10:51 AM

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

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