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tyler1969 Author

Level 1

4 points

My iTunes account and App Store have been disabled. How do I gain access?

What do I do when it says my iTunes account has been disabled and it won’t let me download from App Store on my phone

iPhone 11, iOS 15

Posted on Mar 8, 2023 6:16 AM

Top-ranking reply

Limnos

Level 10

418,891 points

Posted on Mar 8, 2023 6:18 AM

Hello,

You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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My iTunes account and App Store have been disabled. How do I gain access?

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