You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch sometimes records heart rate sometimes doesn’t

My Apple Watch always records my workout but sometimes (like today) the heart rate result is blank. I am certain all the settings are correct because some days it works but, just to humour it, I have just checked every setting, restarted the watch, restarted the phone and re-paired them, as suggested in all the posts about this. The heart rate for today’s walk is still blank. I need this to work because I have subscription payments for my watch dependent on points earned for workouts through my health insurer. What else can I try?

Apple Watch

Posted on Jan 13, 2021 10:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2021 11:11 AM

Try tightening the watch band a touch,and check your wrist detection settings.

Similar questions

3 replies

Apple Watch sometimes records heart rate sometimes doesn’t

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.