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I have an iPhone 11 Pro running an iOS 14.3. For some reason the live photo option keeps randomly turning off. I watch it take a live photo but then when I view it it shows it’s no longer live. I have tried all the options I’ve read online. I’ve already checked my preserve settings and restarted my phone and none of that has worked it is still doing it please help
Hello ligirl1220,
Thank you for posting in the Apple Support Communities.
We know it's important to capture Live Photos, and we're happy to assist.
Some camera modes on your iPhone may not have the option for Live Photos available. For example, when using Night mode, the option isn't available.
We have information here to help with Live Photos: Take and edit Live Photos
If you need more help, please let us know.
Take care.
Thank you for replying. I am aware of what you are talking about, but that is not what I am referring to. I am sorry I didn’t make myself clear. I am talking about a regular photo in regular photo mode nothing fancy at all.
Hi ligirl1220,
Thanks for the information.
Please connect with us directly here: Get Support
We'll continue to investigate this further there.
Have a great weekend.
iOS 14.3 randomly turns off live photo
