need to turn off wifi to get email

Hello phillipfromtualatin,

We understand you're experiencing an issue where you need to turn off Wi-Fi to get your emails, and we'd like to help!

Needing to turn off Wi-Fi to get emails when connected to cellular data may indicate an issue with your Wi-Fi network.

When connected to Wi-Fi, are you able to browse the web or open the iTunes or App Store?

If not, take a look at the following resource to address Wi-Fi connection issues: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Let us know how it goes.

Hello phillipfromtualatin,

Thanks for keeping us updated. We're glad to know you were able to schedule a genius bar appointment.

Have a great rest of your day!