MEMOJI ICON NOT SHOWING UP

My dad has a iPhone 8 and it is completely updated with iOS 14.3 but he cannot find the Memoji icon in his messages to create one. How can he get this working? I've followed all the videos and I already did it on my iPhone XR and iPhone 11 Pro, we all have the same update.

iPhone 8

Posted on Jan 13, 2021 3:21 PM

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1 reply

Jan 15, 2021 12:07 PM in response to raqeeba

Greetings raqeeba,


Thanks for visiting the Apple Support Communities! It seems your dad isn't able to use Memoji on his iPhone.


iPhone 8 is compatible with Memoji, but not compatible with animated Memoji. Check out the information in the article below, and reach out to Apple Support if still unable to set use Memoji:



Kind regards.

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MEMOJI ICON NOT SHOWING UP

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