Macos Catalina Sync iPhone12

Hey guys.


I'm trying to sync musics between my Mac (running Catalina 10.15.7) and my iPhone12 (iOS 14)

When i'm trying to access my phone through Finder i see this window:



instead of this one(for example):


having all the tabs, including the Music one.


Can anyone help me figuring this out?


Thanks in advance

MacBook Pro 13″, macOS 10.15

Posted on Jan 13, 2021 3:37 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2021 4:29 PM

Hello joaomribeiro,


It looks like Finder is not showing options to sync your iPhone.


Here are some resources that might help:


As it looks like Finder is not completely recognizing your phone and missing details such as your battery life, try the steps in If your computer doesn't recognize your iPhone, iPad, or iPod


If it continues, try some additional isolation steps:


Hope this information helps.


Have a good day.

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 15, 2021 4:29 PM in response to joaomribeiro

Hello joaomribeiro,


It looks like Finder is not showing options to sync your iPhone.


Here are some resources that might help:


As it looks like Finder is not completely recognizing your phone and missing details such as your battery life, try the steps in If your computer doesn't recognize your iPhone, iPad, or iPod


If it continues, try some additional isolation steps:


Hope this information helps.


Have a good day.

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Macos Catalina Sync iPhone12

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