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How can I reset mac laptop to factory settings?

How can I reset my mac laptop to factory settings? I need to turn it in to my former employer but it keeps pulling up my apple ID


Posted on Jan 13, 2021 5:53 PM

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9 replies

Jan 14, 2021 8:34 AM in response to jaida195

Can you give more details about "but I can not seem to remove the Apple ID"? Do you mean that you are unable to sign out in step 3 of What to do before you sell, give away, or trade in your Mac - Apple Support because you don't know the password or because you are getting an error message (if so what message) or something else? At which step do you have trouble and what are the details?

Jan 14, 2021 1:52 PM in response to Hubby Rex

Quickest/least-painful way:


1) Preferences->Users & Groups. Click the padlock at the lower-left to unlock the panel.

2) Press the '+' sign at the bottom/left to add a new Administrator user. Give it whatever name/password you want.

3) Log out of your old userID AppleLogo->Logout

4) Log in with the new user/password.

5) Preferences->Users & Groups. Click the padlock at the lower-left to unlock the panel.

6) Click your old Username in the left panel and press the '-' (minus sign) at the bottom/left to delete it. Accept any/all prompts to delete ALL data from that user, including home directory.


All set.

Jan 14, 2021 7:49 PM in response to DeeperDiver


DeeperDiver wrote:

Quickest/least-painful way:

1) Preferences->Users & Groups. Click the padlock at the lower-left to unlock the panel.
2) Press the '+' sign at the bottom/left to add a new Administrator user. Give it whatever name/password you want.
3) Log out of your old userID AppleLogo->Logout
4) Log in with the new user/password.
5) Preferences->Users & Groups. Click the padlock at the lower-left to unlock the panel.
6) Click your old Username in the left panel and press the '-' (minus sign) at the bottom/left to delete it. Accept any/all prompts to delete ALL data from that user, including home directory.

All set.


Not a true factory reset. Any applications installed on the Mac will remain, along with any background services that they operate (such as daemons or user agents).


The only way to truly factory reset macOS is to erase the volume it resides on, then reinstall macOS.

How can I reset mac laptop to factory settings?

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