My phone is defect , can claim?
iPhone 12 Pro Max, iOS 14
iPhone 12 Pro Max, iOS 14
Hi nurhasikin,
Welcome to Apple Support Communities. We understand you're concerned about a scuff mark appearing on the back of your iPhone.
It's important to have your iPhone in pristine condition. We can help point you in the right direction.
Our recommendation is to have your iPhone physically inspected by a certified Apple Technician. From there, they'll be able to provide you details of servicing your iPhone. To review the best available service options in your country or region, you can contact Apple Support through this link here: Contact Apple Support
Kind regards.
You should go to your nearest Apple Store to solve this. Make sure that ENO u proof fly you have in form of pictures and videos. Tbh it's only a scruff but at this price point you should speak with customer service
My phone is defect , can claim?