My phone is defect , can claim?

iPhone 12 Pro Max, iOS 14

Posted on Jan 14, 2021 3:41 AM

Reply
2 replies

Jan 15, 2021 7:33 PM in response to nurhasikin

Hi nurhasikin,


Welcome to Apple Support Communities. We understand you're concerned about a scuff mark appearing on the back of your iPhone.


It's important to have your iPhone in pristine condition. We can help point you in the right direction.


Our recommendation is to have your iPhone physically inspected by a certified Apple Technician. From there, they'll be able to provide you details of servicing your iPhone. To review the best available service options in your country or region, you can contact Apple Support through this link here: Contact Apple Support


Kind regards.

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My phone is defect , can claim?

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