Loop playlists/songs with Alexa Devices

I have been using Alexa devices since November and haven't had any issues until this week. For some reason, I am no longer able to loop any playlists or songs with my Alexa devices. It says it 'cannot loop on this stream'. I have tried using Spotify and looping the playlist works just fine, so it seems to be an Apple Music problem. I have also contacted Amazon and they can't seem to find a problem their end. I have done all the troubleshooting advice and nothing has worked.


Anyone else having issues?

Posted on Jan 14, 2021 11:05 AM

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Posted on Mar 23, 2021 11:29 PM

I had this problem as well, but I finally have the answer to fix this. It works when you say, “Turn loop mode on” (or off).


Whenever I use Spotify or Amazon Music, I always say, “Put this song on repeat”, but it never works with Apple Music so it’s pretty weird and confusing.


But hey, I found the solution! Hope this helps, have a nice day.


Kind regards,

George K.

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Question marked as Top-ranking reply

Mar 23, 2021 11:29 PM in response to Jolayn143

I had this problem as well, but I finally have the answer to fix this. It works when you say, “Turn loop mode on” (or off).


Whenever I use Spotify or Amazon Music, I always say, “Put this song on repeat”, but it never works with Apple Music so it’s pretty weird and confusing.


But hey, I found the solution! Hope this helps, have a nice day.


Kind regards,

George K.

Jan 19, 2021 7:12 AM in response to Jolayn143

I have the same problem, I was looping a river sounds song for my baby daughter to sleep to each night and for her naps and now it doesn’t work. Nightmare! I have contacted Amazon who got me to do all sorts and nothing worked. They have passed me on to someone else now. Worth noting it also used to say “loop mode on.” And now says “loop turned on.” (On amazon stuff, not Apple!) Which suggests a change their end since the wording has also changed so makes me think there’s been an update. None of the Amazon people I spoke to know what has happened.

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Loop playlists/songs with Alexa Devices

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