You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Old iPad

finally, after several years of being inactive, I was able to activate my old iPad then I click on Update software.

Now, the iPad shows the Apple logo but doesn't turn on, then after a while, the logo disappears leaving a black screen.

How can I turn the Ipad on?

iPad Air 2 Wi-Fi

Posted on Jan 14, 2021 12:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2021 4:41 PM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Jan 14, 2021 4:41 PM in response to UrsaChancha

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Old iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.