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Level 1

4 points

I phone stopped working.

my I phone 11 screen is on, but it doesn't respond when i tap, slide, or try other gestures.

iPhone 11, iOS 14

Posted on Jan 14, 2021 3:36 PM

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Level 10

124,427 points

Posted on Jan 14, 2021 3:38 PM

Frozen? Start here: https://support.apple.com/en-gb/HT201412

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Level 10

124,427 points

Jan 14, 2021 3:38 PM in response to dess224

Frozen? Start here: https://support.apple.com/en-gb/HT201412

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I phone stopped working.

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