My phone won't respond to anything on the screen by touch including power button

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Level 1

4 points

My phone won't respond to anything on the screen by touch including power button

My phone suddenly stopped functioning. The touch screen won't open any apps including phone and camera and I can't use settings or power off the device.

iPhone XR, iOS 14

Posted on Jul 14, 2021 4:42 AM

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Answer 1

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ProustGiulio

Level 10

208,283 points

Jul 14, 2021 4:45 AM in response to 734-Dexter

Try a "forced" restart using these instructions:--> Force restart iPhone – Apple Support

Regards

Giulio

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My phone won't respond to anything on the screen by touch including power button

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