Movie download

I am trying to download movies that I have already purchased on to my new Mac. The download always fails and displays err= -1005. What does this mean and how do I fix it?


MacBook Air

Posted on Jan 14, 2021 3:33 PM

Reply
1 reply

Jan 16, 2021 10:53 AM in response to Alfred2021

Hello Alfred2021,


Welcome to Apple Support Communities. It looks like you're unable to download your purchased movies on your new Mac. We definitely want you to be able to enjoy your movies, and we'd be happy to look into this with you.


Are these movies purchased from iTunes or a third-party service? Do you have enough storage on your new Mac?


To get started, please try the steps in the following link:


If music, movies, or TV shows from the iTunes Store, Apple Music app, or Apple TV app stop downloading


We hope this information is useful. Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Movie download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.