So i had downloaded an app, got a free trial because i didn’t have any money at the time, so once there’s money in my account it takes $74 for an app i didn’t even have anymore. I have issued for a refund, but everyone online is saying that sometimes they don’t even get reimbursed, just asking if you can get refunds for subscriptions?
iPhone 5c, iOS 10
You must first cancel any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link:
See or cancel your subscriptions [subscription automatic renewal] - https://support.apple.com/HT202039
- "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."
- An existing subscription will normally continue until the end of its term and then just not renew. Stopping automatic renewal is effectively canceling it.
- Canceling a subscription does not automatically start a refund. If you want to do that:
Click on this link to "Report A Problem" to ask for a refund. --> https://reportaproblem.apple.com/?s=6
If Report A Problem does not work for a subscription refund you may have to make a special request. Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: https://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.
Read use details for "free" apps. Many have in-app purchases and/or free trials which automatically turn into paid subscriptions after the trial ends.
You must first cancel any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link:
See or cancel your subscriptions [subscription automatic renewal] - https://support.apple.com/HT202039
- "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."
- An existing subscription will normally continue until the end of its term and then just not renew. Stopping automatic renewal is effectively canceling it.
- Canceling a subscription does not automatically start a refund. If you want to do that:
Click on this link to "Report A Problem" to ask for a refund. --> https://reportaproblem.apple.com/?s=6
If Report A Problem does not work for a subscription refund you may have to make a special request. Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: https://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.
Read use details for "free" apps. Many have in-app purchases and/or free trials which automatically turn into paid subscriptions after the trial ends.
Accidental Purchase
